CU Online
Step 3 – Enter Repayment Details
This section of the Loan Calculator contains two boxes. You must choose only one box to key information into. Do not use both.
Clicking Reset will clear all the boxes and reset the entire form.
- Box A: Duration in Months – Enter the how many months you want to repay the loan over in this box. When you click the Calculate button, the repayment amount per month will appear in Box B.
- Box B: Repayment – Enter how much you wish to pay in each instalment in this box. When you click the Calculate button the duration in months it will take to repay the loan will appear in Box A.
Clicking Reset will clear all the boxes and reset the entire form.
How do I Use the Loan Calculator?
Step 1 – Go to the Loan Calculator Page
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan Calculator,’ tab at the top of the page.
Step 2 – Enter Loan Details
Use the options provided to specify the loan you wish to calculate:
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan Calculator,’ tab at the top of the page.
Step 2 – Enter Loan Details
Use the options provided to specify the loan you wish to calculate:
- Loan Type – Select from the menu one of the loan types that are available from the Credit Union.
- Current Loans – Select one your current loans from this drop down box to display its amount in the, ‘Current Loan Amount,’ box. Doing this will allow you to see how a new loan will affect your current balance. The total is displayed in the, ‘Total Loan,’ box.
- New Loan Amount – Enter the amount you wish to borrow. Do not use commas.
- Repayment Frequency – Choose whether you wish to pay the loan back monthly, weekly or fortnightly.
How do I View my Loan Balances?
Step 1 – Go to the Loan History Page
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan History,’ tab at the top of the page. This tab loads by default when, ‘Loans,’ is selected.
Step 2 – View Loan Details
The page lists the entire loan history for the selected account. To view more information about a specific loan, click on the circular button in the, ‘Details,’ column.
This page can be located by clicking on the, ‘Loans,’ option on the main menu on the left side of the page. Then click the, ‘Loan History,’ tab at the top of the page. This tab loads by default when, ‘Loans,’ is selected.
Step 2 – View Loan Details
The page lists the entire loan history for the selected account. To view more information about a specific loan, click on the circular button in the, ‘Details,’ column.
How do I View my Statements/Transactions?
Step 1 – Go to the View Statement Page
This page can be located by clicking on the, ‘Accounts,’ option on the main menu on the left side of the page. Then click the, ‘View Statement,’ tab at the top of the page.
Step 2 – Select a Balance to View
Use the first two text boxes on the page to select, where applicable, an account and a balance to view.
Step 3 – Select a Time Period
The third drop down box allows you to specify the time period you wish to view transactions for. To specify two exact dates, click on the link at the top of the page that reads, ‘Click here to view a statement between 2 dates.’ Doing so will present you with two boxes to specify the dates. The final drop down box on this page allows you to specify the order in which the transactions are listed; ‘recent first,’ or, ‘earliest first.’ Click, ‘View Transactions,’ to see a list of transactions for the time you have specified.
This page can be located by clicking on the, ‘Accounts,’ option on the main menu on the left side of the page. Then click the, ‘View Statement,’ tab at the top of the page.
Step 2 – Select a Balance to View
Use the first two text boxes on the page to select, where applicable, an account and a balance to view.
Step 3 – Select a Time Period
The third drop down box allows you to specify the time period you wish to view transactions for. To specify two exact dates, click on the link at the top of the page that reads, ‘Click here to view a statement between 2 dates.’ Doing so will present you with two boxes to specify the dates. The final drop down box on this page allows you to specify the order in which the transactions are listed; ‘recent first,’ or, ‘earliest first.’ Click, ‘View Transactions,’ to see a list of transactions for the time you have specified.
How do I Withdraw Funds from my Account via EFT or by Cheque?
Please note that this facility may not be available at your credit union.
This page can be located by clicking on the, ‘Accounts,’ option on the main menu on the left side of the page. Then click the, ‘Withdraw Funds,’ tab at the top of the page.
Use the first drop down menu to select a balance. This is the balance that the funds will be withdrawn from. The amount currently saved in the selected balance will display in the next box.
Enter the amount you are requesting to withdraw. Do not enter commas. Enter the withdrawal date in the following box. Alternatively, you can select a date in the calendar that loads when the box is clicked.
In the, ‘Payment Option,’ drop down box you are given two options, cheque and EFT:
Click on the Request Funds button to complete the process. Please note that the balances shown include all lodgements made, excluding uncleared cheques. Please also note that the share balances shown may be partially or fully pledged as security for a loan and may not be eligible to be withdrawn.
Step 1 – Go to the Withdraw Funds Page
This page can be located by clicking on the, ‘Accounts,’ option on the main menu on the left side of the page. Then click the, ‘Withdraw Funds,’ tab at the top of the page.
Step 2 – Specify Where to Withdraw Funds From
Use the first drop down menu to select a balance. This is the balance that the funds will be withdrawn from. The amount currently saved in the selected balance will display in the next box.
Step 3 – Enter Amount and Date
Enter the amount you are requesting to withdraw. Do not enter commas. Enter the withdrawal date in the following box. Alternatively, you can select a date in the calendar that loads when the box is clicked.
Step 4 – Enter Payment Details
In the, ‘Payment Option,’ drop down box you are given two options, cheque and EFT:
- Cheque - Selecting this will notify the credit union that you wish to collect the funds personally.
- EFT – Selecting this allows you to withdraw the funds to a bank account. When clicked, three additional text boxes will appear. Just enter the bank name, sort code and account number into the relevant boxes.
Click on the Request Funds button to complete the process. Please note that the balances shown include all lodgements made, excluding uncleared cheques. Please also note that the share balances shown may be partially or fully pledged as security for a loan and may not be eligible to be withdrawn.
How do I View my Balances?
Step 1 – Go to the Account Balances Page
This page can be located by clicking on the, 'Accounts,' option on the main menu on the left side of the page. Then click the, 'Account Balances,' tab at the top of the page. This tab loads by default when, 'Accounts,' is selected.
Step 2 – Select an Account
If you have more than one account with the credit union you can select which one you wish to view. For example, some members may be able to select between a personal account and a joint account they hold with their partner.
Step 3 – View Balances and Transactions
Details of your balances and current loans will appear. Clicking on View Transactions will bring you to the View Statements page.
This page can be located by clicking on the, 'Accounts,' option on the main menu on the left side of the page. Then click the, 'Account Balances,' tab at the top of the page. This tab loads by default when, 'Accounts,' is selected.
Step 2 – Select an Account
If you have more than one account with the credit union you can select which one you wish to view. For example, some members may be able to select between a personal account and a joint account they hold with their partner.
Step 3 – View Balances and Transactions
Details of your balances and current loans will appear. Clicking on View Transactions will bring you to the View Statements page.
How do I Log-Out of CU Online?
To log out, click on, 'Log Off.' This is located at the bottom of the menu to the left of the page. For security reasons, it is very important that you log out every time you finish using CU Online.